Legal
Privacy Policy
This Privacy Policy explains how Leruo Petroleum (Pty) Ltd (“Leruo Petroleum”, “we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit our website or contact us. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
1. Who we are
Leruo Petroleum (Pty) Ltd is a South African registered company. You can reach us at:
- Email: info@leruopetroleum.com
- Telephone: +27 (0) 31 100 0748
- Johannesburg: 3 Eglin Road, The Crescent Office Park, Office GF 01C, Sunninghill Crescent 2, Sunninghill, 2157
- Durban: Suite 301, Wheeler House, 112 Mathew Meyiwa Road, Morningside, Durban, 4001
2. Information we collect
When you use the enquiry form on our website, we collect the personal information you provide, namely:
- Your name;
- Your email address;
- Your company name (optional); and
- The content of your message.
When you visit the website, our hosting and security provider may also automatically process limited technical data (such as your IP address and browser type) for the purpose of delivering the site securely and reliably.
3. How and why we use your information
We use your personal information only to:
- Respond to your enquiry and communicate with you;
- Provide the products and services you ask about; and
- Keep our website secure and functioning correctly.
We rely on your consent (given when you submit the enquiry form) and our legitimate business interest in responding to enquiries as the lawful basis for this processing. We do not use your information for marketing without your consent, and we do not sell your personal information.
4. Third parties who process data on our behalf
We use trusted service providers to operate our website and handle enquiries. These providers process personal information on our behalf and only as needed to deliver their service:
- Formspree — processes and delivers enquiry-form submissions to us. See their privacy policy at formspree.io.
- Cloudflare — hosts the website and provides security/content delivery. See cloudflare.com.
- Google Fonts — serves the fonts used on the site, which may involve your browser requesting font files from Google.
5. Cross-border transfer of information
Some of the service providers above are located outside South Africa, which means your personal information may be transferred to and processed in other countries. Where this happens, we take reasonable steps to ensure your information is afforded a level of protection consistent with POPIA.
6. How long we keep your information
We retain enquiry information only for as long as necessary to respond to and manage your enquiry and our business relationship, after which it is deleted or anonymised, unless we are required by law to keep it longer.
7. How we protect your information
Our website is served over a secure (HTTPS) connection and we apply appropriate technical and organisational measures to safeguard personal information against loss, unauthorised access, and misuse. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.
8. Cookies
This website does not set its own tracking or advertising cookies. Third-party providers (such as our hosting and security provider) may set strictly necessary cookies required for the site to operate securely.
9. Your rights under POPIA
You have the right to:
- Request access to the personal information we hold about you;
- Request that we correct or delete your personal information;
- Object to the processing of your personal information; and
- Lodge a complaint with the Information Regulator.
To exercise any of these rights, please contact our Information Officer using the details below.
10. Information Officer
Our Information Officer can be contacted at:
- Email: info@leruopetroleum.com
- Telephone: +27 (0) 31 100 0748
11. The Information Regulator
If you believe we have not handled your personal information lawfully, you may contact the Information Regulator (South Africa) at inforegulator.org.za.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its “Last updated” date.